Social Responsibility

The management of Cairo Amman Bank has developed its programmes and the quality of its partnership with the local community so as to implement its policy in promoting the overall development and its sustainability. The bank is keen to consolidate its relationship with the local community institutions and enable them to provide their services to the Jordanian citizen to the fullest and that in the scope of a programme which the bank has been implementing for years to establish the concept of corporate social responsibility at work and the national construction. The bank raised the pace of its societal responsibility by taking upon itself to intensify its activities, effectiveness and services to spread the culture of green environment and the adoption of innovation and creative people in the business, culture and arts.

The health field is of the fields where the bank attaches priority within its social activities. In addition to the financial support which the bank provides to Al Hussein Cancer Center, the bank and for the ninth consecutive year continued its sponsorship of the activities of the Annual Summer Camp for children with cancer who are receiving treatment at Al Hussein Cancer Center, which is one of the most successful programs of the foundation being a part of a comprehensive treatment for the sick children. The bank has been keen to support this camp as a kind of moral encouragement for these children, and get them to participate and enjoy the various activities included in the camp such as magic games shows, song sketches and face painting and other multi-recreational activities. And the bank will continue its support of Al Hussein Cancer Foundation under the umbrella of Social Responsibility. The bank was the main sole sponsor of the Specialized First Dental Conference at Ministry of Health which aimed to provide the scientific and moral support to the Ministry of Health Doctors. The bank has also provided financial support to many of the events and societies working in this field such as Friends of Liver Disease Patients Society and the Jordanian Society for Medical Aid to Palestine.

Cairo Amman Bank continued its efforts during the year in humanitarian work and community service through its continued support of many charities operating in the Kingdom that aim to support the different segments of the members of the society. The Bank has continued supporting the activities of The Jordanian Hashemite Fund for Human Development which through its network spread out in various governorates of the Kingdom helps the residents of the community to work together to improve livelihoods and ensure the rights of everyone to get to a healthy and full life. It has contributed to support the initiative of Charity Clothing Bank which was launched by Jordanian Hashemite Charity Organization in the year 2013 through placing boxes to have the donated clothing collected by its employees and customers at number of its branches. The bank has also participated in the process of sorting out and distributing the donated clothing to Jordanian families in need within the initiative of Charity Clothing Bank, and the bank’s management seconded a number of its employees to participate in this humanitarian event reflecting the bank’s policy in the moral communication with people in need in Jordan. And this initiative through which the bank enhanced its supportive directions towards the local society, aims to make suitable clothing available to families in need throughout the year. The bank has also continued supporting Development Pioneers Project that works together with the local deprived communities in the fields of child development, youth organization and community support. And during the year, the bank provided financial support to a large number of other charities that operates in the underprivileged areas.

The Bank continued providing support to Al-Aman Fund for the Future of Orphans which aims to equip orphans with the necessary education and providing them with skills making them self – reliant and to enable them for a better future following transition from government-funded orphanages. As members of Injaz Board of Trustees and Board of Directors, the Bank offers its support for the foundation to assist in the achievement of its tasks to inspire and prepare youth to become productive members in their society and accelerate the development of the national economy. A number of the Bank’s employees and its subsidiaries have also participated in the volunteer programs of the foundation. The Bank has contributed to support Community Financial Literacy Deployment Project which is led by Central Bank of Jordan that aims to spread and deepen financial literacy in the Kingdom of Jordan through a number of programs targeting various sectors of society, and is working to raise awareness about the fundamental principles and concepts in the financial banking field. The Bank has also contributed to support Martyr Muath Kasasbeh Fund for scholarship which was launched by the Association of Banks in Jordan in cooperation with the Ministry of Higher Education and Scientific Research that aims to offer scholarships in all districts of the Kingdom. The Bank has also offered a number of scholarships at Jordanian universities which were allocated to a number of public sectors, with the training and screening for employment of the beneficiaries of these scholarships after graduation. The Bank also annually supports University Student Fund at Jordan University in addition to annual allocation of number of scholarships to employees at the bank and their sons/daughters for university and community college study. The bank is also providing practical training opportunities for students of universities, colleges and schools to complete graduation requirements. The Bank has provided during the year 2015 financial support to Jerusalem Students Fund which was established at the Jordan University to help students of Jerusalem in their university studies. The Bank has also worked on the promotion for this fund through its marketing channels such as advertisements in the official newspapers and its official social media platforms as contribution from the Bank to the fund’s goals. The Bank and through its branches in Palestine completed its sponsorship for the application of programs with Injaz Foundation – Palestine. In 2015 the application of programs included specialized training courses provided by CAB’s qualified staff at select schools in Palestine. The importance of this program is to provide an opportunity to identify the professional environment and labor market for this youth segment and by specialized experts in this field, which will greatly contribute to the preparation of this segment for career and also to contribute to creating a new generation that is capable of leading labor markets in Palestine in the future and working on its development to the highest levels. In addition, the bank offered financial support to President Mahmoud Abbas Fund to support Palestinian students in Lebanon.

Cairo Amman Bank support of culture and art is reflected in being the only bank having a gallery at the building of its general management where it is considered a national and Arab sponsor of formative artists and habitat for young talents that compete to win the bank’s annual prize that was allocated for the most beautiful paintings reflecting subjects related to community culture. In the year 2015, Cairo Amman Bank Gallery had a number of art exhibitions of selected Jordanian and Arab Artists of which the exhibition of the formative artist Abdul-Aziz who is one of the founding generation of the Jordanian Formative Movement. As well as having an exhibition for 7 Women Artists to celebrate the Arab Women Formative accomplishment and within the policy of the exhibition to present art scene in Jordan and the Arab World, where it was preceded by Arab Formative Artists and Youth Formative Artists Exhibition. And in the framework of establishing formative dialogue and offering formative opportunity to the Jordanian Artist in an atmosphere of international participation, Cairo Amman Bank Gallery and during the year 2015 and under the patronage of her H.R.H Princess Wijdan, held the first session of Cairo Amman Bank International Art Symposium with the participation of twenty artists of the prominent Arab and Foreign Formative Artists and a group of Jordanian Formative Artists under the title (Contemporary Art from East to West). The Gallery and for the sixth consecutive year has also called the children in Jordan to participate in Cairo Amman Bank Gallery Competition for paintings, where this session witnessed wide participation by children from all over the Kingdom and its public and private schools. The competition aims to have children expressing themselves towards their surroundings according to their understanding and imagination of which. The bank and through its partnership with Friends of Jordan Festivals, continued offering support and care to the activities of the organization which included during the year theatrical and musical performances of a number of prestigious international teams. The basis of this support is the bank’s faith in support of the cultural movement because it provides an opportunity to learn about new cultures, in addition to promoting tourism through making Jordan a leading cultural destination for musical and theatrical performances and highlight the archaeological sites in Jordan. During the year, the bank has also supported Jerash Festival, the Royal Society of Fine Arts and Human Rights Films Festival, in addition to another number of cultural events.

Cairo Amman Bank was keen to support and adopt the policy of Central Bank of Jordan in the field of financial inclusion and make financial services available to various segments of society, because this subject has an impact on overall and sustainable growth and thus financial, social, political stability and economic development as well as consumer protection. In addition to the bank’s contribution to support Community Financial Literacy Deployment Project which is led by Central Bank of Jordan, the bank worked on promoting a number of the banking services which contribute to achieving the objectives of financial inclusion. The Bank has proceeded to the Jordanian universities by signing cooperation agreements with each of University of Jordan, Yarmouk University, Princess Sumaya University so as to change the universities’ students, cadres and faculty members identity card to smart multi-use card which students and employees make use of such as an identity card and an electronic prepaid card by which its holder can use it as prepaid card at all electronic points of sale and the internet, thus the bank allowed universities students access to financial payment services through these cards. The Bank also continued its cooperation with many international organizations that carry out the distribution of financial assistance to refugees residing in the Kingdom, through providing access to these financial assistance through cash withdrawal cards from ATM machines or by use of IRIS system, where beneficiaries can access assistance through the bank’s branches and ATM machines equipped with cameras related to IRIS which improves the level of services and ensure that assistance gets to those who deserve it. The bank is continuously developing these services in cooperation with international parties that are providers of assistance in order to include the largest possible number of beneficiaries and make assistance disbursement through the banking system. The Bank is making use of programs and agreements related to having credit facilities secured with a number of parties, in terms of increasing the number and volume of guaranteed loans leading to have them arranged for customers’ convenience and in particular, small and medium-sized companies in obtaining credit facilities. And a number of programs have taken into consideration to direct lending to the governorates of the Kingdom and supporting youth and women sectors and new enterprises, in addition to the economic sectors being targeted within medium-term advances/loans system granted by Central Bank of Jordan to industry, energy, tourism, agriculture and information technology sectors.

During the year 2015, Cairo Amman Bank offered its support to a number of sports teams in addition to supporting basketball and football teams in a number of schools in Jordan and Palestine. This support is part of the Bank’s effort to promote sports and the positive impact on society of the youth and future leaders. The bank has also contributed to the rehabilitation of sports facilities in one of the villages in Palestine.

With respect to what has been accomplished in Palestine, in appreciation for the responsibility placed upon the bank towards the Palestinian local society, Cairo Amman Bank continued to sponsor the Patriotic and National Events and Occasions, where the bank completed its sponsorship for the application of programs with INJAZ - Palestine during the academic year (2015) through the provision of a number of its qualified staff members to do specialized training courses, in addition to supervising the events of the program’s application in a number of schools. The importance of this program is to provide an opportunity to identify the professional environment and labor market for this youth category and by specialized experts in this field, which contributes significantly to the preparation of this category for career life, and it is also to contribute to creating a new generation capable of leading the labor market in Palestine in the future and its advancement to the highest levels. The bank has also sponsored various activities in many fields that serve the educational, health and sports sector in collaboration with different institutions and schools in the West Bank, such as sponsoring the football team of Al-Bireh Youth Foundation, by donating to the project of the rehabilitation of Tubas Municipal Stadium, sponsoring a festival held by Directorate of Education in Tulkarm to honor outstanding students in various school activities, donating an amount of 30,000 Dollar to support President Mahmoud Abbas Fund to extend support to Palestinian students in Lebanon, donating to Dunya Women’s Cancer Center as to charity concert to support women living with breast cancer, providing assistance to El Buseira Forum for the Blind to buy special recording devices for the blind and donating to Children’s Village SOS.

The management of the bank had in view to have banking services including all social categories among of which people of special needs and therefore, the bank launched withdrawal service for “the Blind” through the ATM Machine via voice, and this service enabled the blind to have self-reliance through control keys which special codes were allocated for to facilitate handling the ATM Machine by this category.

As culmination of its efforts in the areas of innovation and excellence, Cairo Amman Bank was able to obtain the “Stamp of Excellence” in the wake of its participation for the first time in King Abdullah II Award for Excellence in its seventh session 2012-2013, where the bank has been granted the stamp during the celebration which was sponsored by the Royal Highness of his Majesty King Abdullah II Bin AL-Hussein. And this Award is considered a proof of Cairo Amman Bank institution superiority in various banking areas especially institutionalizing the culture of excellence and innovation, providing banking solutions to customers and contributing to a large extent to the level of the social responsibility in the kingdom.

social responsibility report